Privacy Policy
Last updated: May 2026
1. Who We Are
Fit-N-Wise is a community wellness center operated by Wise Regional Health System, located at 901 Medical Center Drive, Decatur, Texas 76234. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase a membership, book services, or interact with our facility.
2. Information We Collect
We may collect the following types of information:
- →Personal identifiers: Name, email address, phone number, mailing address, and date of birth.
- →Payment information: Billing details processed securely through WellnessLiving. We do not store full credit card numbers on our servers.
- →Health and fitness information: Information you voluntarily provide when enrolling in programs, completing intake forms, or working with personal trainers or massage therapists.
- →Usage data: Pages visited, links clicked, browser type, and IP address collected through standard website analytics.
- →Communications: Messages, emails, or forms you submit to us.
3. How We Use Your Information
We use the information we collect to:
- → Manage your membership, class bookings, and facility access
- → Process payments and send billing statements
- → Send service reminders, schedule updates, and promotional communications
- → Provide personalized fitness and wellness services
- → Maintain safety and emergency contact records
- → Improve our website, programs, and facility operations
- → Comply with legal and regulatory obligations
4. Third-Party Service Providers
We share your information with trusted third-party providers only as necessary to operate our services:
- →WellnessLiving: Our member management, booking, and payment platform. Your membership data, booking history, and billing information are stored and processed by WellnessLiving in accordance with their privacy policy.
- →Wise Regional Health System: As the parent organization, Wise Regional may access aggregate operational data for administrative purposes.
- →Analytics providers: We may use tools such as Google Analytics to understand how our website is used. This data is anonymized and aggregated.
We do not sell your personal information to third parties.
5. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Payment transactions are processed using industry-standard encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your membership is active and as required by applicable laws. If you cancel your membership, we may retain certain records for legal, tax, or audit purposes before securely deleting them.
8. Your Rights
Depending on applicable law, you may have the right to:
- → Access the personal information we hold about you
- → Request correction of inaccurate information
- → Opt out of marketing communications at any time
- → Request deletion of your personal information, subject to legal retention requirements
To exercise these rights, contact us at fitnwise@healthywiseco.org or call (940) 627-2708.
9. Children's Privacy
We collect information about minors only with verifiable parental or guardian consent, in connection with swim school, child center, youth programs, or family memberships. Parents and guardians may contact us to review, update, or request deletion of a minor's information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us: